Mophie claims the battery in the Juice Pack Air will prolong your iPhone's usage time to "35 total hours" which is up from the 25 hour guidance Apple gives for maximum talk time. The only case that is capable of that is Apple's own Smart Battery Case so if that is a killer for you, it is best to look elsewhere. That means headphones nor CarPlay will function. Our biggest issue with the Juice Pack Air - and this isn't Mophie's fault - is that audio is not supported through the Lightning port. While we aren't a fan of it, many people prefer it this way. Apple's case will intelligently charge your phone when it needs it and will always prioritize the phone's battery over its own.Ĭonversely, Mophie needs to be turned on which can be bad if you happen to forget to hit that button or should that button fail in the future. Personally, we prefer Apple's design of just automatically charging the phone rather than needing to manually turn it on.
#MOPHIE JUICE PACK AIR IPHONE XR SERIES#
While we are mentioning it, the button also lights up a series of LEDs that each represent 25-percent of the remaining battery. The case doesn't simply activate and deactivate when necessary like Apple's own case but only turns on when the user presses the button. Please remember it can take some time for your bank or credit card company to process and post the refund too.Juice Pack Air can charger over LightningĪpple's Lightning here allows us to continue to charge the case and the iPhone with the same cable rather than trucking around a wireless charger or USB-C/Micro USB cable in tandem with the Lightning cable.Ī polarizing feature we see with Mophie, and all other battery cases from third-parties, is the button to turn it on located on the back. If approved, you’ll be automatically refunded on your original payment method.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Customer will be liable for the cost of shipping back. Photos of packaging non-opened need to be sent before shipping back the the product to Caseway. Clearance items are non-refundable and are final.Ĭhange of mind sales need to be returned within 30 days of arrival. Unfortunately, we cannot accept returns on sale items or gift cards. Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and correct it.
You can always contact us for any return question at AND ISSUES If there is a fault found with the product Caseway will refund the shipping cost once receipt is emailed to us. You will be liable for shipping item back to Caseway. Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you instructions on how and where to send your package.
You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. Caseway have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
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