We want to be thoughtful and provide extended payment options to avoid power interruptions during the pandemic,” said Catherine Stempien, Duke Energy Florida president. Many of them are facing unprecedented adversity during this pandemic. Now, as the company prepares to resume standard billing practices, Duke Energy encourages customers to take advantage of the company’s payment programs to help manage electric bills and avoid service disconnection. For more information on how Duke Energy Florida has helped local communities through rapid-relief funding during the pandemic, click here.
The company also has donated $1 million to assist COVID-19 relief efforts in Florida.
DUKE ENERGY FL SERIES
In March, in response to the COVID-19 pandemic, the company immediately launched a sweeping series of steps to help customers, including suspending disconnections for non-payment, as well as late-payment fees and fees for credit card payments and other payment types. However, the earliest disconnections for non-payment under regular credit and notice timelines will not begin until Sept. PETERSBURG, Fla. – Duke Energy Florida will continue assisting customers experiencing economic hardship from the COVID-19 pandemic as the company begins returning to standard billing and payment practices in mid-August.
Duke Energy Florida plans gradual return to standard business operations while extending assistance for customers in needĬompany provides enhanced care, expanded assistance program for customers experiencing financial challenges
0 kommentar(er)
